i4 acknowledges that the data available for knowledge processing is the sole property of respective customer only and i4 Knowledge Processing Pvt. Ltd. and its employees are only custodians to take reasonable care for the same.
To address your concern on data security, we have built infrastructure so as to provide the most secure environment to shield the customer information and data from unauthorized use and intrusion attacks.
We have taken the following measures to ensure data security and privacy:
Secured Building Infrastructure:
1. Earthquake resistant building designs.
2. Building under 24/7 surveillance by trained security guards.
3. Fire protection System.
4. Electronic Access Control System.
Computer Security
1. Password protected access to computer systems.
2. Controlled access to the internet.
3. Controlled electronic communications (E-Mail) through a secured mail server under
supervision of systems administrator.
4.Strict restriction and enforced policies on the use of media and portable computers.
5. Periodic data backup.
Data security in transit
1. US-based secured web servers.
2. Firewall and intrusion detection system deployed at destination servers.
3. 128-bit encryption based data transfer available.
Data privacy and preservation
1.Periodic data clean up
2. Periodic shredding of case workup paper if any
3. Tape-based data backup
4. Offsite data backup
Legal Enforcement
1. Confidentiality Agreement with employees under laws applicable in the US.
2. Employees background check.
3. Non Disclosure agreements with customers enforceable under laws of the United States.
4. Physical data storage on web server located in the US.
FAQs
i4 treats personal information confidentially and restricts access to personal information to those who require it to develop, support and deliver products and services to clients. Personal information will not be disclosed to anyone outside i4, unless such a disclosure is required by law, or in a court proceeding.
Each employee of i4 signs a confidentiality and non-disclosure agreement which helps protect confidential information.
i4 considers the protection of personal information to be a foundation of customer trust. i4 employs physical, electronic and procedural controls to protect client information.
Client documents which are no longer needed (i.e. once the task/case has been completed) are shredded and properly disposed off.
